Jennie Meyers
heads our full-time Claims Department
to assist our clients with all areas of claims and claims management. We help our
policyholders obtain a fair claim settlement in accordance with policy provisions.
Company is extremely proud of the service provided to members by its
Claims Department Staff. Longevity of service is one
of the keys to our success. AJS's highly experienced claims professionals have years
of combined experience handling every type of claim. They are dedicated to
providing the best service available in the industry.
Here are some general recommendations in case of a loss:
- Notify - Notify your agent as soon as possible that your property has sustained a loss.
Provide as much information as possible, including contact names and phone numbers.
Contact the police if the loss is due to any violation of the law, such as vandalism.
We can not take action until we know about a loss.
- Protect Your Property - Take whatever reasonable steps are necessary to prevent
further damage. Keep receipts of any costs incurred for consideration as part of
the claim. As an example, if strong winds tore a portion of the roof from your
building, putting up a temporary cover would be a reasonable means of mitigating
the damage.
- Itemize - Once the property is protected and secure, you can begin to
itemize the damaged and undamaged items and begin to locate supporting paperwork
that helps establish your claim.
- Read - It is very important that you read your policy when you get it
from your agent, not just when you experience a loss. Encourage your agent to
explain each section of your policy, and make sure that the policy is applicable
to the risk that both you and your agent intended to insure.
We look forward to helping those we insure in time of need, and we hope these
recommendations are useful. Please remember that if we don't know about a covered
loss, we can't take action, so please notify us as soon as reasonably possible.